Payment
Refunds & Cancellation
How to request a refund or withdraw from a purchase made in sloki9637 apps, including Maiary.
Full refund within 7 days of purchase, as long as the content has not been used.
Withdrawal period
You may request withdrawal within 7 days of purchasing paid content. For subscriptions, the period is counted from the billing date.
How to request
Use whichever channel is easiest. 1. Inquiry page: https://www.sloki9637.com/inquiry 2. Email: admin@sloki9637.com 3. Phone: +82 10-5818-2952 Including the following speeds things up. · Order number (the GPA... number on your Google Play receipt) · Purchase date · The account email used for payment
Process and timing
Within 3 business days of receiving your request, we ask the relevant payment provider to stop or cancel the charge and refund to the original payment method. The time until the money actually reaches you depends on your card issuer or carrier.
When withdrawal may be limited
Under applicable law, withdrawal may be limited when: · the content has already been used or its value consumed · content whose value is realised immediately on opening has been used Even so, we refund purchases with no usage history.
Cancelling a subscription
You can cancel a subscription yourself at any time. [Android] Google Play app > Profile > Payments and subscriptions > Subscriptions > select the app > Cancel subscription [iOS] Settings > Apple Account > Subscriptions > select the app > Cancel Subscription Cancelling stops future charges. You keep access until the end of the period you already paid for. For a mid-term cancellation with a partial refund, contact us through the channels above.
Pricing and VAT
Prices shown in the app and store include value-added tax (VAT).